Our core values are guiding principles that represent what we stand for. The acronym 'ENRIC²H' calls for all NHBians to commit to a common set of beliefs about how we work, interact and serve.

Esprit de Corp:
We trust and respect each other and believe in teamwork.
Regardless of division and rank, we respect each individual as a valuable member to our team. Our vision can be fully realised when everyone works together towards achieving our common goal.

Nurture:
We are committed to lifelong learning and we care for our colleagues.
Staff development and involvement are encouraged through training and welfare activities. We take care of our own well being and are considerate of others’ needs as well.

Reliability:
We are dedicated and professional.
Our commitment to developing Singapore’s cultural sector is the higher purpose that drives our actions. Bearing this in mind, we will be accountable to each other and responsible in our work ethic.

Integrity:
We are honest and fair.
We are transparent and ethical in our decision-making process and interaction with all our stakeholders.

Creativity:
We are proactive and innovative.
We constantly seek new and innovative ways to improve the way we work, and translate fresh ideas into reality.

Customer Orientation:
We value our customers and stakeholders.
In our daily work, we are prepared to go beyond the call of duty to serve our customers and strive to put them first in everything we do.

Happening:
We make things happen in exciting and fun ways.
Our everyday tasks are more than just work. We enjoy our work and are delighted in delivering the best results in everything we do.