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Accessibility and Museum Etiquette
Accessibility and Museum Etiquette

Amenities & Museum Etiquette


Our galleries are climate-controlled and some sections are dimly-lit for conservation purposes. Visitors may wish to bring additional clothing to keep warm during their visit. The following amenities are also available to ensure you enjoy your visit at the museum.

  • Lifts, accessible side entrances, toilets and designated accessible parking lots are available for visitors with disabilities or who require wheelchair access. Download the NMS Sensory Map for physical access points.
  • Strollers and wheelchairs are permitted in the galleries. Please approach a staff member to locate designated stroller parking area if you do not wish to use the stroller in the galleries.
  • Manual wheelchairs are available for loan at the museum’s Visitor Services counter on a first come, first served basis. Unfortunately, we will not be able to assist wheelchair users get around the museum.
  • Lockers on Level 2 and in the Basement can be rented to store bulky items which are not allowed in the galleries. New $1 or 50c coins must be used.
  • Nursing rooms are available at every level near the toilets as eating and drinking is not allowed in our galleries.
  • Free wireless access is available throughout the museum. Connect your mobile devices through “Wireless@NMS” and register with a valid email address.
  • Exhibition captions in English, Mandarin, Malay and Tamil, audio-video clips and other interactives are available on Dome Bot.
  • Lost & found items may be reported to the Visitor Services counter.

Museum Guide

Download our museum guide (English, Chinese, Bahasa Melayu, Tamil) to find out about the many treasures in our various galleries. In this guide, you will also find the floor plan for easier navigation.

Enjoy your visit!

Museum Etiquette

Please help us protect our valuable National Collection and create a safe and conducive museum environment by observing the following:

Protecting our Valuable Collection

No, eat, drink
No food and drink in the galleries.
No, touching, touch
Do not touch any object, do not rest on display panels, showcases and gallery walls.
Flash, Photography, camera
No flash photography and selfie stick in the galleries.

Create a Safe and Pleasant Museum Environment for All

mobile, handphone, silent, vibrate
Please set mobile phones to silent or vibrate mode.
silence, soft, speaking
Please speak softly.
Pencil, Sketch, Sketching, drawing
Sketching using only pencils, sketchbooks and notebooks are permitted.
Please do not obstruct traffic flow in the gallery while sketching.
temperature, cold,
Galleries are climate controlled
No, running
No running
Tripods, selfie sticks, backpacks*, cabin bags, trolleys or any bulky items are not allowed in the galleries.
These items must be stored in the lockers located in the Basement and on Level 2 (please obtain new $1 or 50c coins from our Visitor Services staff).
rollerblades, shoes,
Use of retractable roller shoes, roller skates, skate scooters and other personal mobility devices are not allowed.
These items may be stored in the lockers located in the Basement and on Level 2, or parked at the bicycle stands in front of the Stamford Office building.

Large umbrella can be stored in umbrella stands outside major galleries.