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Public Advisory on COVID-19

We have Re-opened

Singapore has moved into Phase Two: Safe Transition, and we’re happy to announce that our museums, institutions and community galleries have resumed operations.

The well-being of our visitors and staff remains our primary concern. For your safety, safe management measures will be implemented during your visit. More details on these measures can be found in our Guide to Visiting Our Museums.

Let’s work towards a COVID-Safe Singapore together, and we look forward to seeing you soon.


Phase Two of Re-opening for Museum Stakeholders

First published on 19 June 2020
Para 4e updated as of 7 July 2020
Paras 4 and 8-9 updated as of 11 November 2020

  1. On 15 June 2020, the Ministry of Health announced that Singapore would move into Phase Two of Re-opening from 18 June 2359 hours, and that further guidance would be provided by the relevant agencies for their respective sectors.

  2. Museums will be allowed to reopen to the public from 26 June 2020, subject to safe management measures to ensure the safety of employees and visitors. Through this advisory, the National Heritage Board (NHB) would like to inform museum stakeholders of the measures which have to be in effect before museums are permitted to reopen.

  3. Museum stakeholders should also log onto MTI’s Go Business portal with your CorpPass to confirm the activities you are permitted to resume, and the date of resumption. Queries can be addressed to NHB at NHB_MR_Secretariat@nhb.gov.sg with your organisation’s Unique Entity Number (UEN).

  4. The key safe management measures are as follows:

    1. [Updated as of 11 November 2020] Manage visitor volume and density by reducing operating capacity to 50% of entire venue.

    2. Limit group size to no more than five persons per group, and maintain a safe distance of at least 1 metre between groups. There should be no mingling across groups.

    3. Ensure all visitors and employees wear masks as a default.

    4. Encourage online ticket purchase and e-payment methods as far as possible.

    5. [Updated as of 11 November 2020] Tours within museum premises may be conducted for a maximum group size of 20 pax (excluding guide), with maximum of 5 pax allowed in any one sub-group. The following measures should also be in place:

      1. Details of tour itinerary (including date, time and participants) should be kept for at least 30 days for contact-tracing purposes.

      2. Participants and guides to use hand sanitisers or wash their hands with soap and water prior to start of tour.

      3. Participants and guides to wear masks at all times.

      4. Guide to conduct a pre-tour briefing to remind participants to adhere to safe management measures.

      5. Guide should maintain a 1m spacing from participants. One guide can lead multiple sub-groups in the same tour session but must ensure that a 1-metre spacing is maintained between the different sub-groups and with no intermingling between the sub-groups at all times.

      6. The group should also maintain a 1-metre spacing from other groups, with no intermingling

      7. Guide is strongly encouraged to use a microphone, or should refrain from speaking loudly to reduce risk of transmission through aerosol.

      8. Participants should also refrain from speaking loudly.

      9. Any shared equipment, including mics, should be sanitised after each use.

      [Please note that tours conducted outside museum premises, including those by tour operators or tourist guides engaged by museum stakeholders, are subject to the Singapore Tourism Board’s advisory.]

    6. [Updated as of 11 November 2020] Interactive exhibitions should be kept to a minimum. If exhibitions are interactive or high-touch in nature, the following measures should be in place:

      1. Issuance of disposable gloves to visitors or having visitors sanitise their hands before and after each use of the interactives.

      2. Display cleaning/disinfection timetable at prominent location(s).

      3. Participants and guides to wear masks at all times.

      4. Placement of a staff nearby to ensure the above is observed.

    7. No shared headphones, audio guides or other common items are to be provided.

    8. Implement visitor registration and contact-tracing measures via SafeEntry.

    9. Obtain visitor health declarations and put in place temperature screening measures. Persons who are unwell should be turned away and encouraged to seek medical attention.

    10. Adopt SG Clean standards as new norm for sanitisation and hygiene, which includes regular cleaning of common and high-touch surfaces (e.g. handrails, handles, knobs)

    11. Put up notices to remind visitors and employees of prevailing safe management measures, practice social responsibility and encourage the observance of social norms such as:

      1. Observe good personal hygiene (e.g. regular hand washing, refrain from touching face);

      2. Avoid handshakes and greet with a smile;

      3. Avoid speaking loudly to reduce risk of transmission through aerosol.

  5. Museum stakeholders should refer to the checklist at Annex A and ensure that these safe management measures are in place before re-opening. Museum stakeholders are to submit their safe management plan (SMP) to NHB at NHB_MR_Secretariat@nhb.gov.sg, at least three days prior to reopening to the public. However, NHB reserves the right to suspend activities if there are gaps in the SMP submitted or inadequate implementation, until the necessary rectifications are made. If the museum stakeholder wishes to deviate from the safe management measures indicated in the checklist, NHB’s approval must first be obtained before premises can be re-opened.

  6. Museum stakeholders located in tenanted spaces (e.g. commercial malls) must comply with the requirements above, as well as any other requirements that the Government may impose through landlords on tenants. Museum stakeholders who are also landlords must ensure their tenants comply with any such requirements.

  7. Museum premises can be used as workplaces from 19 June 2020, subject to the Ministry of Manpower’s Requirements for Safe Management Measures at the Workplace. Access to the premises should be restricted to employees and authorised visitors only. Museums premises should remain closed as workplaces if they are unable to adhere to MOM’s requirements.

  8. [Updated as of 11 November 2020] From 11 November 2020, museum premises can also be used for the following:

    a) Training classes, and professional public workshops;
    b) Digital productions/recordings;
    c) Indoor live performances; and
    d) Work-related events.

  9. [Updated as of 11 November 2020] Paras 8a-8c should be conducted in line with the relevant safe management measures set out in the National Arts Council's (NAC's) advisories. Para 8d should be conducted in line with the Ministry of Manpower's Requirements for Safe Management Measures at the Workplace. The owners/managers of museum premises are responsible for ensuring that this is done.

  10. The Ministry of Culture, Community and Youth will extend its existing 30% subsidy for venue hire and in-house production costs (where applicable) to 80% during Phase Two, subject to review and the prevailing national situation. This subsidy will be for arts and culture activities permitted to resume in Phase Two at venues in the Esplanade, National Gallery Singapore, National Heritage Board museums and heritage institutions, STPI Creative Workshop & Gallery, Singapore Chinese Cultural Centre, Singapore Conference Hall, as well as those managed by Arts House Limited. It will also be extended to select arts centres with shared facilities under NAC. Participating organisations will communicate details of how arts and culture stakeholders can benefit from the extended subsidy, separately.

  11. Details on other forms of support for the arts and culture sector can be found at https://www.nac.gov.sg/whatwedo/support/sustaining-the-arts-during-covid-19/acrp.html. Self-Employed Persons and freelancers can also subscribe online to NAC’s Arts Resource Hub for access to shared resources, services and advice.

  12. NHB will monitor the situation closely and take action against any non-compliance with required safe management measures. Museum stakeholders who do not implement or comply with requirements may be closed down, ineligible for government grants and assistance, and subject to penalties under the COVID-19 (Temporary Measures) Act 2020. Additional penalties may be imposed on museum stakeholders whose premises are found to have been a place of transmission of COVID-19, if they have not adhered to these requirements.

  13. A safe and sustainable re-opening requires all of us, including museum stakeholders, to play our part. It is critical that we continue to exercise caution, adhere to safe management measures, and practice social responsibility. Collectively, we can progressively re-open our economy and society while remaining safe.